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Leveraging Learning to Build a Customer-Centric Culture

Erin Streeter, VP, Training & Certification, Forrester

Erin Streeter, VP, Training & Certification, Forrester

“I leads our award winning training and certification programs, working with customers to co-create and design learning experiences that help companies transform. I have held operational and innovation roles at Forrester, and formerly led Forrester's global CX Council.”