Professional Services and Consulting

Your goals are ambitious. Let us lend a helping hand. Our Learning Experience team can provide expert advice and support. We’ll ensure you achieve your learning and business outcomes with the latest techniques and best practices in the industry.

Facilitation Planning
Facilitation Planning

Create a detailed course facilitation plan that clarifies objectives and determines roles and responsibilities.



Develop full program curricula, learning architectures, and learning plans to support the accomplishment of business goals.

Facilitation Guidance
Facilitation Guidance

Connect with our learning experience team on a weekly/bi-weekly basis to review course activity.




Design and build NovoEd learning platform content to implement learning design.

Expert Program Review
Expert Review

Meet with a NovoEd Design consultant before a course launch to review your course and receive recommendations for improvement.


Receive active, ongoing facilitation after course launch including course communications and assignment feedback.


Custom Training
Custom Training

Schedule customized training calls/webinars and develop materials to onboard a larger group of trainers/facilitators

Analysis Report
Analysis Report

Evaluate the impact of training solutions through comprehensive data analytics.

NovoEd was a great collaborative partner in helping us design and build our corporate storytelling online course. I’d highly recommend working with their design consultants to get your project in ideal shape for launch.
Janine Kurnoff

Customer Success Offerings

NovoEd offers a full suite of resources, support, and services to ensure your success. We’ll partner with you to ensure a successful learning program.


NovoEd provides extensive onboarding, included in your subscription. We’ll cover the how-to’s of the platform and
share best practices and examples.

Knowledge Base
Knowledge Base

Customers will have unlimited access to our self-service knowledge base, which includes guides, tutorial videos, and answers to most questions.


We go beyond product information and provide best-practice guides on all aspects of learning design, including design, course facilitation, analytics, and reporting.

Keys to Successfully Migrating Your In-Person Training Online

Webinar Recording

NovoEd Solutions Architect Charlie Chung shares the secret to successfully converting your in-person training to an online experience with high fidelity to the face-to-face experience

Past Instructional Design Webinars

Successfully Creating and Running Engaging Online Courses

Rusty Dornin shares best practices from her years of experience facilitating and producing online…

Successfully Migrating Your In-Person Training Online

NovoEd’s Solutions Architect Charlie Chung shares the secret to successfully converting your in…

How to Blend Leadership Training Programs

Looking to move part of your Leadership Training online? NovoEd Instructional Designer Kana Shiot…

Using Backwards Planning to Scaffold Experiential Learning Online

Learn how to take a backwards design approach to create and sequence learning experiences.

The Science of Online Learning

Learn how to unlock you learners’ potential with online learning.

Best Practices in Online Course Facilitation

+Acumen shares five effective strategies for facilitating engagement in online courses.

Fundamentals of Feedback

Learn how to create a learning environment for feedback.

Best Practices in Online Engagement

IDEO U shares best practices from their experiments with online course community design.

Designing for Teams Online

Learn how to design collaborative online courses.

Everything you Wanted to Know about Blending your Online Program

Learn best practices, key frameworks, stakeholder management, and implementation.

Get Started with NovoEd